
Before you talk to any builder, get clear on:
What you want to build
Your approximate budget
Your must-haves vs. nice-to-haves
Timeline expectations
Builders can only give accurate advice and quotes if your brief is clear. A basic drawing, inspiration photos, or architect plans will make discussions smoother and more realistic from the start.
Not all builders specialise in the same type of work. Some excel at:
Home extensions
Loft conversions
Kitchens and renovations
New builds
Commercial projects
Choose a builder who regularly works on similar projects. They’ll understand common challenges, building regulations, and cost expectations which reduces risk.
A trustworthy builder should have:
Public liability insurance
Relevant trade memberships or accreditations (where applicable)
Qualified electricians, plumbers, and gas engineers through registered bodies
A written health and safety policy (for larger projects)
Don’t be shy about asking for proof. A professional builder will expect it.
Online reviews are useful; however, dig deeper. Look for:
Consistent comments about reliability and communication
How issues were handled (no project is perfect)
Mentions of completing work on time
Long-term satisfaction from clients
If possible, ask to speak with their previous customers or visit completed projects. Seeing work in person builds confidence.
A vague, cheap price can be tempting but it often hides surprises later.
Ask each builder for a detailed, itemised quote, including:
Labour costs
Materials and specifications
Allowances (fixtures, finishes, etc.)
Timeline and milestones
What is included and what is not
This allows you to fairly compare quotes and avoid unexpected extras.
Always insist on a written contract covering:
Scope of work
Payment schedule
Start and completion dates
Change-order process
Warranty/guarantee details
Payments should be staged and linked to milestones, don’t put large sum upfront.
The cheapest quote isn’t always the best & neither is the most expensive.
Consider value, not just cost:
Quality of workmanship
Reputation
Clarity of contract
Communication
Reliability
Warranty and aftercare
A well-organised, transparent builder often saves money in the long run.
